Business Philosophy

My focus is to provide my clients with superior Customer Service and a stress free home buying or selling experience.

Inbsp; andnbsp;nbsp;Coldwell Banker have all thenbsp;technology and resources to create demand for your property locally and also nationally,nbsp;I can provide buyers old and new with all the information needed to help find their way to home ownership.

I have the ability and all the newest technology to respond immediately to all inquiries from online buyers that are interested in any of mine or any property for sale or rent at any time. With text, email, and mobile phone I am available at any time to answer all your questions you might have.

With my excellent communications skills, my 40 plus years of Customer Service and my endless drive I can help you all along the way. We at Coldwell Banker have the most cutting edge technology in the Real Estate Industry. I can guide you through the entire process whether it be selling your home, buying your first dream house or leasing an apartment .

Awards And Designations

Customer service award 3 years in a row.

nbsp;Accredited Real Estate Professional

Education and Training

1978-1980 Degree in Business Management from MCC

1999-2000-2002 Outstanding Customer Service Awards

2003- Brown belt in Six Sigma

2005 - 40 hours training instruction in Change Leadership and facilitation/presentation skills from BMG.

2013 - Connecticut Real Estate License

2013 - Active Member Greater Hartford Association of Realtors

2013 - Active Member National Association of Realtors

Areas of Expertise

In Tolland and Hartford counties, I have many First Time and Lower Income Buyers raising families in their dream homes. Most of the time with payments less then rent. I have companynbsp;continued education classesnbsp;at least every 2 months.

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Community Involvement

Volunteer at The Simon Foundation

Volunteer at The pack leaders of Connecticut

Stafford Springs Historic Society

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Personal Background

Highlights of Qualification:
I am proficient with MS Office Word, Excel, Power Point, and Power Projects. I am detail oriented, have strong Interpersonal skills, self motivated and I work well with little or no instruction. I have proven outstanding Customer Service skills.

EXPERIENCE;
2003-2009) Avis Car Rental (Performance Excellent Leader)
To oversee the development and deployment of change management
I applied proven analytical and problem solving skills to help maximize the benefit of
organizational directives to accomplice our Companyrsquo;s business goals.
To use Six Sigma practices to make our jobs more effective and cost effective.
Responsible in assuring that the new processes are in place and also to promote and
Facilitate continued improvements. .
Evaluate quality according to company standards as well as expanding company Revenue.
Nominated by my Supervisors to join the Performance Excellent Leadership Team

1987-1997 FRM Catering L.L.C.
Owned and operated own Business

EDUCATION:
Manchester Community College (Associatersquo;s Degree)
Completed Breakthrough Management Leadership Course
Completed Training for Lean Six Sigma in the Business Process
Have won a Decade Award from Shell Corp and also
Employee of the year twice.
Info Mapping and Microsoft Excel (Certified)
CDL B License
40 Hours Sales Training Course (Certified)

Communities I Serve

North Central Connecticut and surrounding areas. We have officesnbsp;all overnbsp;Connecticut and across the country in every state.