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Sales Associate

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NMLS#: 1598647


Senior Real Estate Specialist® (SRES)

More about Pam Zepf

Business Philosophy

Pam's business philosophy is simple: She strives to deliver a positive experience for every customer. This is accomplished through the collaborative efforts of the many members of our team who are dedicated to the success of your housing transaction. For nearly 50 years, we've been getting high marks from our home buying and selling customers in Cincinnati, Northern Kentucky and Southeastern Indiana. It is our plan to continue this tradition and we look forward to serving you. Education and Training

  • Attended University of Cincinnati
  • Attended Northern Kentucky University
  • Attended Northern Kentucky Real Estate School
  • Full time Licensed REALTOR in Kentucky
  • SRES - Seniors Real Estate Specialist®
  • Internet Marketing & Sales Specialist Certified
  • Fair Housing Continuing Education
  • Continuing Education for Real Estate Law

Awards And Designations

  • National Association of Realtors
  • Kentucky Association of Realtors
  • Northern Kentucky Association of Realtors
  • Northern Kentucky Multiple Listing Service
  • Northern Kentucky Chamber of Commerce
  • Northern Kentucky Homebuilders Association
  • Sales & Marketing Council- N. Ky. HBA
  • SAREC (Seniors Advantage Real Estate Council)
  • Seniors Real Estate Specialist®
  • Better Business Bureau

Areas of Expertise

Pam has had a great deal of success with relocation and new construction. She has had clients from Pennsylania, Connecticut, Tennessee, Florida, Colorado and Wisconsin. She is very energetic and works tirelessly finding housing so that families can get settled quickly. After many years of work experience, she understands the significance of relocation and finding just the right house.
Pam can also help you with new construction. She is very experienced with new construction and can help you find a location and builder to suit your needs.

Community Involvement

  • Received "Good Neighbor Award" from City of Crestview Hills
  • Served on Summit Lakes Homeowners Association
  • Chairman of the Architect Committee and Treasurer
  • Womens' Advisory Council for Haire, Bohmer & Associates Financial Consultants
  • Finance Committee and Neighborhood Improvement Committee for Hanover Park Homeowners Association
  • Attends First Church of Christ
  • Habitat for Humanity
  • United Way
  • Fine Arts Fund
  • Toys for Tots

Personal Background

Pam's personal interests include spending time with her family and traveling with them. She also enjoys golf and playing at Lake Cumberland. Personal and professional development along with decorating, shopping and reading also consume her time. After a rewarding 34 year career with Cinergy, she asked herself what further use she could be to others. She has discovered taking care of her clients, just like her family (also known as Zepfville) has proven to be very rewarding and fun.
Zepfville philosophy means never putting a paycheck before a client's needs and always doing the right thing even when it is not in one's best interest. It also means treating everyone with respect, compassion and the dignity they deserve. Zepfville character is judged by how you treat people regardless of what they can do for you and if you can help someone, just DO it!Language Capabilities



The Preferred Gateway for Exceptional Real Estate Experiences.Services Available

Coldwell Banker West Shell and Pam deliver a true one-stop-shopping opportunity for home buyers and sellers. These services include the professional coordination of the home search, property marketing, negotiation of purchase or sale and details of closing. For exceptional properties, we offer the unique resources of our Previews division. We also offer home financing through Coldwell banker Home Loans, title insurance and closing through Residential Title, and the services of Coldwell Banker West Shell's Relocation Division. Technology

Coldwell Banker West Shell has always led the way in emerging real estate technologies. As a home buying or selling customer, you can be confident that we will employ the most current technological tools to successfully market your home or make your home search an efficient process. This includes our proprietary Homing Device property search program and our dynamic Internet marketing presence. Some web sites are:,,,,,,,,,,,, and .


Just a few testimonials that are proof of Pam's value when looking for a real estate agent that cares!
We felt that you were so great to work with. Richard said that he felt you did a very thorough job and we would recommend you to anyone. Thank you for all your work on our behalf. Barbara
I would like to nominate Pam Zepf in recognition of her superior customer service as a result of my relocation during a very difficult period in my life. Great Agent. Carol
I would like to nominate Pam Zepf as she made the sale of my Aunt's house very easy. She was very professional and the process was easy with her help. Susan

I really enjoyed working with you and appreciate all that you have done for me. I will surely send anyone I know who is looking your way knowing they will be in good hands. I really can't believe how fast it came upon me, especially after waiting for yesterday seemed to drag. I'm sure I will be fine with the money, you and Kathy helped me a great deal getting that to where I wanted it to be. Good news on the water heater, the breaker was off so I had it up and running by early yesterday evening. I really enjoy the atmosphere and the idea of owning my own place. Thanks again for all your help. Adam

Hi Pam,
It was a joy to meet you and you have put the positives in this whole transaction. Thank you for being and doing what you are and what you do. Shelley

Available 24-7. Customer service was wonderful. Knowledge of real estate was exceptional. Overall easy process. Pam kept us up to date on every thing and kept in constant contact via email or phone. Mike and Lisa